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West Kent YMCA Map

Contact us

SAFEGUARDING  > IF YOU HAVE CONCERNS about the safety or welfare of a child, young person or adult at risk of harm, see SAFEGUARDING contacts below [also under Head Office if you click [MORE CONTACTS] button]

 

COMPLAINTS > we welcome complaints & feedback | See our complaints policy HERE &   email complaints@WestKentYMCA.org.uk

SHOPS > Please call or  email our furniture stores direct [for all donations / deliveries / collections] or see YMCA Furniture Stores below 

Download map to YMCA Tower House HERE

YMCA West Kent welcomes ALL feedback > To request a call back about a particular project / service please  email us HERE adding your enquiry and please carefully add your name / phone / contact details as we cannot reply if your details are typed wrong [yep it happens a lot!] 

In the unlikely event our email / phones are not working for some time try wkymca@gmail.com - only used in emergency and NOT checked regularly. If you email info@WestKentYMCA.org.uk or text 'YMCA contact' to 07941 388 852 we can usually reply during working hours with details of the person / dept / project you need to contact.

Safeguarding is a PRIORITY here

If you have concerns for a child, young person or adult at risk of harm in any YMCA West Kent project or activity, please contact one of our safeguarding leads: Rob Marsh (Chief Executive) 07941 388 852 or 01892 542 209, or Jane Davison (Education & SEN Manager) 07872 987 764 or 01732 363 990; or call 31:8 Safeguarding Helpline 0303 003 11 11 [Mon-Fri 9-5 and out of hours for emergency advice & guidance]; or contact Kent Social Services 03000 414141 (duty team) or police 101 or 999 (safeguarding)

Click here for our Safeguarding Commitment & Poster with contact details

Address

Safeguarding, YMCA Tower House, Vale Rise, Tonbridge

Tel 1: 07941 388 852 [Rob] or 07872 987 764 [Jane] or

Tel 2: 0303 003 11 11 - safeguarding helpline

Fax: 08712 390 677

Web: https://thirtyoneeight.org/get-help/helpline

Email: Safeguarding@WestKentYMCA.org.uk

YMCA West Kent Head Office

at YMCA Tower House HERE nearest railway station TONBRIDGE

SAFEGUARDING - Rob  07941 388 852 or 01892 542 209, or Jane 07872 987 764 or 01732 363 990; or call 31:8 Safeguarding Helpline 0303 003 11 11 [Mon-Fri 9-5, and 24/7 for emergency advice & guidance]; or contact Kent Social Services 03000 414141 (duty team) or police 101 or 999 (safeguarding)

COMPLAINTS - we welcome feedback | complaints policy HERE | email complaints@WestKentYMCA.org.uk

PRESS - contact press@WestKentYMCA.org.uk  Tower House MAP - Web link below

Address

YMCA Tower House, Vale Rise, Tonbridge, Kent TN9 1TB

Tel 1: 01892 542 209

Fax: 08712 390 677

Web: https://WestKentYMCA.org.uk/tower

Email: info@WestKentYMCA.org.uk

More Contacts

SAFEGUARDING is a PRIORITY here

Safeguarding leads: Rob Marsh (CEO) or Jane Davison (SENCo)

Tel 1:Rob - 07941 388 852 or 01892 542 209

Tel 2:Jane - 07872 987 764 or 01732 363 990

Fax:08712 390 677

Web: https://thirtyoneeight.org/get-help/helpline

Email: Safeguarding@WestKentYMCA.org.uk

Rob Marsh CEO & Safeguarding lead

Chief Executive, Company Secretary & Safeguarding Lead

Tel 1: 07941 388 852 text or call or whatsApp

Tel 2: 01892 542209 messages or voicemail

Fax: 08712 390 677 fax

Web: https://WestKentYMCA.org.uk/rob

Email: Rob@WestKentYMCA.org.uk

Steve Osborne - Head of Ops & Finance

Head of Operations including Finance

Tel 1: 01892 542209

Tel 2: 07395 790 406

Web: https://WestKentYMCA.org.uk/steve

Email: Steve.Osborne@WestKentYMCA.org.uk

Sasha - HR & Finance Assistant

Tel 1: 01892 542 209

Fax: 08712 390 677

Email: HR@WestKentYMCA.org.uk

Accounts@WestKentYMCA.org.uk - Finance team

Tel 1: 01892 542 209

Fax: 08712 390 677

Email: Accounts@WestKentYMCA.org.uk

YMCA Ryder House - Supported Housing & Youth Inclusion

Address

YMCA Ryder House, 1-23 Belgrave Road, Tunbridge Wells, TN1 2BP

Tel 1: 01892 518 505 housing support office

Tel 2: 01892 542 209 head office

Fax: 08712 390 677

Web: https://WestKentYMCA.org.uk/housing

Email: housing@WestKentYMCA.org.uk

More Contacts

Andrea - Housing Manager

Supported Housing Manager

Tel 1: 01892 518 505

Tel 2: 01892 542 209

Fax:08712 390 677

Web: https://WestKentYMCA.org.uk/Andrea

Email: Andrea.Butler@WestKentYMCA.org.uk

YMCA Youth Work

Address

Youth Work, YMCA Tower House, Vale Rise, Tonbridge, Kent TN9 1TB

Tel 1: 01892 572315

Tel 2: 01892 542 209 head office

Fax: 08712 390 677

Web: https://WestKentYMCA.org.uk/youth

Email: YouthWork@WestKentYMCA.org.uk

More Contacts

Lorraine - Youth Work Manager

Youth Work Manager

Tel 1: 01892 572 315

Tel 2: 01892 542 209

Fax: 08712 390 677

Web: https://WestKentYMCA.org.uk/Lorraine

Email: YouthWork@WestKentYMCA.org.uk

The Horizon Project - Vocational Training & Education -

Address

Horizon Project, 164 Shipbourne Rd, Tonbridge, Kent, TN10 3EJ

Tel 1: 01732 363 990 - workshop

Tel 2: 01892 542 209 - head office

Fax: 08712 390 677

Web: https://WestKentYMCA.org.uk/horizon

Email: HP.Referrals@WestKentYMCA.org.uk

More Contacts

Jane - Education & SEN Manager

Education & SEN Manager / Deputy safeguarding lead

Tel 1: 01732 363 990 or 01892 542 209

Tel 2: 07872 987764

Fax: 08712 390 677

Web: https://WestKentYMCA.org.uk/Jane

Email: JaneD@WestKentYMCA.org.uk

YMCA Furniture Stores

Photo gallery - visit and like https://www.facebook.com/shopYMCA

We collect & sell: furniture, some small electrical items, books, bikes

We upcycle furniture, run a bike project and offer training

Business Development Manager Amanda 

Shops contact card

Address

Stores in Tonbridge & Tunbridge Wells - please click on More Contacts

Tel 1: 01892 615 612 - Tunbridge Wells Store & Upcycling Project

Tel 2: 01732 36 11 08 - Tonbridge Store & Bike Project

Fax: 08712 390 677 fax

Web: https://WestKentYMCA.org.uk/shop

Email: shops@WestKentYMCA.org.uk

More Contacts

Tunbridge Wells Store

YMCA Furniture Store & Upcycling workshop, 14-18 Goods Station Rd, Tunbridge Wells, TN1 2BL [near Fenwick & bathshop.com]

Tel 1:01892 615 612 (for donations, collections or sales) OPEN Monday-Saturday 9am - 5pm

Web: https://www.facebook.com/shopYMCA

Email: shops@WestKentYMCA.org.uk

Tonbridge Store

YMCA Furniture Store & Bike Project, YMCA Tower House, Vale Rise, Tonbridge, TN9 1TB [near Post Office depot, opposite Car Wash]

Tel 1:01732 361 108 (for donations, collections, sales or giftaid) OPEN Monday-Saturday 9am - 5pm

Web: https://westkentymca.org.uk/media/1346/tower_house_map2.pdf

Email: shops@WestKentYMCA.org.uk

Complaints, Comments, Compliments & Feedback

We welcome all Complaints, Comments, Compliments & Feedback

We ask that feedback is constructive if possible. 

We will not generally respond to anonymous complaints or complaints made on social media.  

We will not be able to discuss matters that are confidential and/or subject to ongoing investigation.

If you have a complaint about YMCA West Kent, please view our Complaints Policy

Address

Complaints & Comments, YMCA Tower House, Vale Rise, Tonbridge, Kent TN9 1TB

Tel 1: 01892 542209

Fax: 08712 390 677

Web: https://www.westkentymca.org.uk/media/1217/ymca_westkent_complaints_policy.pdf

Email: complaints@WestKentYMCA.org.uk

Board of Trustees

Address

Board of Trustees, c/o Head Office, YMCA Tower House, Vale Rise, Tonbridge, Kent TN9 1TB

Tel 1: 01892 542 209

Fax: 08712 390 677

Web: https://WestKentYMCA.org.uk/board

Email: HR@WestKentYMCA.org.uk